Shipping Policy
  • For orders with a total value of 899 or more, we offer free standard delivery, regardless of the payment method chosen (Cash on Delivery or Online Payment).
  • For orders with a total value less than 899, a flat shipping fee of 120 will apply, regardless of the payment method chosen (Cash on Delivery or Online Payment).
DELIVERY

Orders within Delhi NCR are managed by our in-house logistics team and are typically dispatched and delivered within 3-4 Business days after order confirmation.

For orders outside Delhi NCR, our logistics partners take charge. You will receive Packing details and partner information via email once your order is dispatched and it will be delivered within 5-6 Business days after order confirmation. Changes in order status will only reflect on your account’s order status page after dispatch. To manually track your order’s status, use the AWB number sent to you and visit the partner websites listed below:

Our logistics partners will make three delivery attempts before initiating a return to us. Ensure your shipping details include your complete and accurate address, along with a mobile number for efficient delivery. If your package is returned, notify us at support@decothrive.com  or +919354747493 , and we’ll promptly resend it upon receipt.

PAYMENTS

We accept Cash on Delivery (COD) for eligible pin codes. Please note that non-eligible COD orders will not be accepted. Major debit and credit cards are accepted, along with Net Banking options across prominent banks.